Are you tired of juggling customer service tasks without breaking the bank? Enter Tidio AI, the game-changing CRM tool that promises near miracles for small and medium-sized enterprises (SMEs). With a decade of development under its belt, Tidio is ready to shake up the industry by offering accessible prices for AI-driven solutions that were once reserved for enterprise giants.
A Decade of Customer Service Expertise
Founded in 2013 by Tytus Golas and Marcin Wiktor, Tidio set out to revolutionize customer service for e-commerce businesses. Recognising the pivotal role customer service plays in business growth, the company focused on providing cutting-edge solutions tailored to the needs of businesses of all sizes.
Over the years, Tidio has developed an impressive suite of tools, including live chat software, chatbots, ticketing systems, order management, response bots, multichannel inboxes, and analytical tools. Now, with Tidio AI, the company aims to empower SMEs with AI-driven automation, making advanced technology accessible to businesses with smaller budgets.
The Democratisation of AI Technology
Tidio AI is not just another CRM tool. It’s a commitment to democratizing access to the latest AI technologies. Vytautas Juskevicius, Tidio’s CMO, emphasizes the company’s mission to level the playing field. “We decided to develop Tidio AI, which gathers most of our features and tools in one place and focuses on democratizing access to the latest AI technologies for small and medium-sized enterprises,” he told CRM Buyer.
AI-Driven Automation for SMBs
In a sea of CRM tools, what sets Tidio AI apart is its commitment to delivering “miracles” for SMEs through AI-driven automation. Juskevicius points out that Tidio’s customers can enjoy AI technology at a fraction of the cost compared to other providers on the market. The platform offers a range of functions that automate customer service, boost conversion rates, and enhance overall efficiency with the power of AI.
Enhancing Customer Experience with Tidio AI
Tidio doesn’t stop at basic features. It offers a comprehensive suite of AI-powered services to enhance the customer experience. One standout feature is the Reply Assistant, built on the powerful AI GPT-3.5 language model. This tool speeds up processes for human agents, ensuring written responses are not only polished but also personalized. Say goodbye to generic, repetitive responses and hello to meaningful interactions that build lasting customer relationships.
Tidio Toolset Apps and Pricing
Tidio’s tools seamlessly integrate with popular e-commerce and CRM platforms, providing users with a range of options to suit their unique needs. The company offers a limited-use free plan, allowing users to test the waters with multiple websites and physical stores. Chatbot limits refresh automatically after 30 days, ensuring flexibility for both free and paid plans.
Embrace the Future of Customer Service
In a world where AI tools often come with a hefty price tag, Tidio AI is breaking barriers. It’s not just about functionality; it’s about empowering SMEs to thrive in the digital age. With Tidio, you can embrace the future of customer service without breaking the bank. Visit the Tidio website for complete subscription pricing and plan options, and take the first step toward transforming your business today.
